Here Are Some Major Client-Related Benefits When Using FAMCare®.
Application of the FAMCare® platform provides clear advantages. Further, our experience working with state and local governments means that we understand how to successfully implement the system so that the program is adopted rapidly and efficiently - and that the return on investment is yielded quickly.
Our experience with large-scale implementation provides extra value and benefits for smaller organizations and private providers.
Having seen how agencies operate, interact and depend on each other - gives us a wealth of experience to leverage. We understand how the state and local governments impact each other as it relates to case management and child welfare tracking.
Our systems also offer advantages to IT departments. Please see our Tech Corner for more information on technical aspects of FAMcare.
What are the significant and specific benefits to FAMCare® clients?
- Complete, rapid customization. Easily modify processes and information flow based on new legislation and or other imperatives (... your system meets your exact business needs AND the seamless flexibility to easily make updates, on demand)
- Comprehensive real-time reporting capabilities allowing users to run pre-built or custom reports. Multiple levels of ad hoc querying are provided to supplement the reports (Translation... instant actionable information at your fingertips, when you need it).
- Easily define workflow requirements and enforce those requirements by permissions and a document hierarchy (You control which documents and processes can be viewed... by individual).
- Automation Features ( Save time, think more clearly, make better decisions ).
FAMCare continually monitors "process" performance allowing for measurement of benchmarks and key performance indicators (KPIs). It also provides status checks and feedback via an email notification procedure and tickler file to identify and route work to various users and agencies identifying:
- Where a specific step in the process is and who needs to take action.
- Where a specific case currently stands in the process
- Allows personnel from other agencies to view data through the use of industry standard protocols and file formats-this is secured so that they access only data they are allowed to see (... which saves you valuable time with reporting AND the added benefit of "permission-based" access allows you the flexibilty to control whatever you want them to see).
- Expansive library of standard government guidelines and electronic forms that exist and are regularly updated for our clients (ready and at your disposal whenever you need them).
- Continuous improvement and development. Since our platform touches many clients, we are able to quickly identify "best-in-class" practices, and port these practices to our platform — providing unparalleled advantages over traditional "custom" developed solutions (a significant competitive advantage).